Who do I contact if I have questions?
Please call 210-444-5657 for any questions or specific needs you may have.
At what age will children be required to have a paid ticket?
Children 24 months and older will be required to have a ticket to gain entrance into Toyota Field.
What is the inclement weather policy?
Umbrellas will not be permitted into Toyota Field. Please plan accordingly for rain and other inclement weather.
Bag Policy
Toyota Field allows bags up to 12″x12″x6″ in size. Exceptions include, but are not limited to, medical or childcare bags, or any bag Toyota Field event security management approves upon inspection.
Security Procedure
Toyota Field uses magnetometers (walk-through metal detectors) as part of enhanced security procedures at all entrances of the stadium. Magnetometer screening will take place at all events to create a safer environment for all guests in attendance and to allow entry to be as quick and efficient as possible.
Guests will be asked to remove any metallic items during the magnetometer screening process, including cameras, keys and cell phones at all points of entry.
What items are prohibited at Toyota Field?
Prohibited items may vary based on the type of event being held at the Toyota Field and at the discretion of Toyota Field staff.
Large bags, coolers, bottles, cans, food (other than permitted otherwise under the “Food and Beverage” section), and other containers are prohibited.
Example Items that are prohibited during all events at Toyota Field (this list is not all-inclusive):
- Aerosol Cans
- Backpacks
- Balls
- Blunt objects (baseball bats, batons, brass knuckles, clubs, sticks, etc.)
- Bottles (glass, thermos, cans, plastic)
- Brooms
- Cameras with detachable lenses or lenses longer than 3” when extended
- Chains (metal, spike accessory)
- Costumes (dangerous in nature) including nunchucks, pitchforks, sling blades, axes, swords, whips, nooses, etc.
- Clothing, garments, and signs that contain or display explicit language or images, profanity, or derogatory characterization
- Drones
- Drug Paraphernalia (pipes, bongs, rolling papers, small baggies, needles, etc.)
- Electronic Cigarettes including vape pens (are not allowed within 500 ft. of the Frost Bank Center, to comply with our Tobacco Free Environment)
- Explosive Devices to include ammunition, fireworks, smoke emitter, etc.
- Firearms (real, replica or toys)
- Flags, Banners, and all large posters
- Flasks
- Knives or Tools (pocketknives, switchblades, leatherman, lock-blades, throwing stars, scissors)
- Large Hats
- Mace (pepper or tear gas)
- Noisemakers
- Optical Illusions (Laser Pointers, Laser Pens, lights of any kind)
- Outside food and beverages
- Poles or rods of any kind, this includes selfie sticks
- Purses and/or bags (larger than 12″ x 12″ x 6″ in size)
What are the Box Office hours?
- Open 3 hours prior to kickoff, on event days only. For ticket inquiries please visit sanantoniofc.com/tickets or call/text 210-444-5657.
