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YOUR ACCOUNT MANAGER

  • Pay your current invoice online
  • Forward tickets to friends via email
  • Manage all tickets at a glance

YOUR SERVICE TEAM

Miguel Hopkins
Manager, Membership Services
mhopkins@attcenter.com

Signed with SAFC: 2016 Inaugural Season

Hometown: Memphis, TN

College: Schreiner University

Prior to SAFC: Sales Representative at FC Dallas for 2 years. Senior Account Executive at San Antonio Scorpions FC for 3 years

Favorite Part About San Antonio: I enjoy the friendly nature of the city. There is just a sense of family in the culture here and everyone you bump into is so friendly and treats you like a close relative.

Favorite Movie: That Thing You Do!

Favorite Teams Outside of SAFC: Manchester United, Dallas Cowboys, San Antonio Spurs, St. Louis Cardinals, FC Dallas, Tennessee Volunteers!

Something Most People Don’t Know About Me: I can beatbox!

Who I will be rooting for in the 2018 World Cup: USA let me down, so England it is!


Christian Tovar-Vargas
Membership Service Representative
210.444.5072
cvargas@attcenter.com

Signed with SAFC: 2017

Hometown: San Antonio, TX

College: Trinity University

Prior to SAFC: 1 year with San Antonio Spurs and San Jose Earthquakes

Favorite Part About San Antonio: Tacos, the Spurs, and Bill Miller’s Sweet Tea

Favorite Movie: Anchorman

Favorite Teams Outside of SAFC: El Tri, San Antonio Spurs, Brighton & Hove Albion, Houston Texans

Something Most People Don’t Know About Me: I’ve made my favorite comedian laugh using his impersonations!

Who I will be rooting for in the 2018 World Cup: Mexico!


Ana Guzman
Membership Service Representative
210.444.5557
aguzman@attcenter.com

Signed with SAFC: 2017

Hometown: Nueva Rosita, Coahuila, MX

College: Texas A&M University - Kingsville

Prior to SAFC: The Village at Incarnate Word

Favorite Part About San Antonio: The Spurs and Tacos

Favorite Movie: All Star Wars

Favorite Teams Outside of SAFC: USWNT, Manchester United, Mexico NT

Something Most People Don’t Know About Me: I speak 3 languages

Who I will be rooting for in the 2018 World Cup: Mexico!


Andres Martinez
Membership Service Representative
210.444.5179
amartinez@attcenter.com

Signed with SAFC: 2017

Hometown: Houston, TX

College: University of the Incarnate Word

Prior to SAFC: Lonestar SCSA

Favorite Part About San Antonio: The food

Favorite Movie: Shaun of the Dead

Favorite Teams Outside of SAFC: Liverpool FC, San Antonio Spurs, Houston Texans

Something Most People Don’t Know About Me: I am a huge movie junkie and had trouble answering the favorite movie question above.

Who I will be rooting for in the 2018 World Cup: Still sad about USA, but go Japan!


 

Season ticket MEMBER BENEFITS

VALUE

  • Biggest savings off individual game price
  • Same seat priority for playoffs
  • Exclusive Season Ticket Member gifts
  • Bonus ticket program
  • Your season seats are secured at no additional cost for all non-MLS, U.S. Open Cup home matches through the quarterfinals
  • 15% merchandise discount year-round
  • NEW: Season Ticket Member Monthly Gear-Up monthly specials for select SAFC merchandise
  • NEW: Discount toward an SAFC suite night (based on availability)

ACCESS

  • Exclusive Member in-game experiences
  • Invitation to Members-only & player events
  • Access to exclusive presales to select Toyota Field and SS&E events
  • Club Members–upstairs bar & food specials
  • SAFC Referral Rewards Program
  • NEW: Meet-the-Team Day exclusive access
  • NEW: Attendance rewards program

CONVENIENCE

  • Dedicated Sales and Membership Service Representatives
  • Advanced flexible exchange program
  • Hassle-free auto-renewal: Never miss a deadline or lose your seats!
  • Online Account Manager
  • Select-a-Seat relocation/upgrade event
  • Monthly STM newsletter subscription
  • STM Headquarters in-game & online

 

MOST COMMON FAQ'S

Where do I park?

All Season Ticket Members can park for free in Lot 3 (tailgating) or Lot 4 (Heroes Stadium). Lot 2 is reserved for Club/Suite Members with Lot 2 Parking Permits only. Lot 1 is reserved for Disabled Access parking only (with tags).

 

How do I redeem my bonus ticket credit(s)?

One of the great benefits of being an SAFC Season Ticket Member is the Bonus Ticket program. This allows you access to additional ticket(s) to home matches at no extra cost to bring out family, friends, co-workers, etc! Your bonus ticket credits (1 per seat) have been uploaded into your account manager and are now ready to be exchanged for the game(s) of your choice. Credits are eligible to be redeemed in Sections 110-129, 101-102, and 108-109. (based on availability) 

 

To exchange your credits:

-Login to your Account Manager

-In the Manage My Tickets box, click the manage my tickets button at the top right

-On the Calendar drop down, select October 2018

-Your vouchers are found on the October 14 date

-Click the SAFC Season Ticket Redemption button on October 14

-Click Exchange Seats and select the number of seats you'd like to exchange

-Click Exchange at the top right corner of the screen

-Verify your selection and click Continue to Exchange

-Select your game of choice and continue to the seating map to choose your seats

-Checkout, verify your selection and click Exchange Seats

-Your new seats will now be available to manage in your account!

 

What is my online account manager?

Your account manager is your own personal login portal to access your season tickets from the convenience of your home, office, mobile, etc. Here, you will be able to access your season tickets to transfer to family, friends, etc., exchange your seats from matches you will not be able to attend and put them towards future matches that you can- Must be 24 hours in advance, redeem your bonus ticket credit(s) and donate your tickets to partnering foundations like Wounded Warriors. If you do not know your account number and password, please contact your Membership Service rep and we will be happy to get this important information to you.

 

What is the exchange program?

The SAFC exchange program is a very unique benefit we offer to all Season Ticket Members. We understand that you have other obligations and things that pop up in your schedule that defer you from attending a match – but no worries, we got you covered, with our advanced flexible exchange program you can move your seats from a missed match to a future USL regular season home match of your choice and bring out some family, friends, co-workers, clients, etc on your dime to enjoy a night at Toyota Field. Please be advised, all exchanges must be made before the match begins. You will not be able to go back into past missed matches and redeem for future matches. For example: a wedding comes up and you cannot attend our big match against RGV, log in to your account manager, select your 4 seats and exchange them from that match date, and put them towards the upcoming match, you now have 8 seats to use for the next one! Your Membership Service rep is always happy to help you and walk you through this process if you need assistance.

 

What are my benefits as a Club/Suite season ticket member?

As a Season Ticket Member in our club and suite level, you receive some additional benefits such as our cushioned sole seating, VIP parking in lot 2 (1 pass per 4 seats), access to the VIP bar upstairs for other food and drink options on the suite level, VIP entrance into the stadium, and a midfield view of the pitch under our terraced sideline to shield you from the elements.

 

What stadium entrance can we use to enter the stadium?

As a valued STM, you can enter through our Southeast or Northeast entrance. Club and Suite members will enter through the Club and Suite entrance on the Northwest entrance of Toyota Field.

 

How do I get involved with the pre-game tailgate?

At every home match, you can join our friendly supporter’s groups and SAFC fans at the pre-game tailgate in lot 3, starting at 2:30PM on match-days. Fans are encouraged to purchase a membership with our supporters and receive complimentary food and beverages for the season at every tailgate. Tailgating on your own is also an option, but can only be permitted in lot 3. No tailgating is permitted in any other parking lots.

 

 

How do I get my kids more involved with match-day experiences?

SAFC provides on-field experience and opportunities to make lifelong memories on match-days. Our on-field experiences can be purchased through group packages and meeting certain requirement for each package i.e. certain number of tickets purchased, age range participating, etc. Please contact your account rep for more details regarding packages offered and experiences that are available. For Season Ticket Members, depending upon availability, we may grant access to a select few, at random, to participate in match-day experiences if spots are open.

 

How do I get my 15% off discount for SAFC merchandise and gear with my membership?

As a Season Ticket Member benefit, you receive 15% off any SAFC gear and merchandise at The Soccer Factory at any time and location. All you will need to do is bring your Season Ticket Member card(s) with you and present it at time of purchase to receive your discount. If you did receive your season ticket cards this season, you can pick up your silver 15% off coupon from your Membership Service Rep to present to all Soccer Factory stores and locations to receive your STM discount.

 

What do I do for assistance on match-days?

As a valued Season Ticket Member, we want to ensure you have a great experience every time you come out to Toyota Field. If you ever need assistance, have a question or concern, please don’t hesitate to swing by the Season Ticket Member Headquarters table behind section 101, and an SAFC Membership Services staff member will be happy to assist you. For emergencies, please visit guest services located on the west concourse behind section 103.

 

What is the referral program?

The SAFC referral program is an exclusive benefit only to Season Ticket Members, you will be able to earn multiple benefits (priority access to on-field experiences, autographed SAFC gear, seat upgrades and more) on any new Season Ticket Member you refer via the SAFC-referral program. Complete the SAFC Referral form and if they purchase you will receive the benefits corresponding with the number of tickets you refer! Thank you for helping grow #OurClub! Click here to submit your referrals!

Still have questions?
We're here to help, call 210-444-5MLS and speak with an SAFC Representative.